Archive for the 'Business Rules' Category

What I Learned About Business From Reviewing Old Maps

Tuesday, November 29th, 2011

It’s a fair statement to say that I’m probably weird when it comes to ancient history. I don’t start history at World War II, with the Civil War, or even with the Renaissance. I don’t even really start at the Bronze Age. If the truth be told, I actually start from there and go back to the [...]

Regaining Freedom: Through my Dog’s Eyes

Thursday, November 17th, 2011

I moved out of Maitland, which I have described as the purgatory of my life.  However, now that I’m back in downtown Orlando, I happened to come across this old draft in my blog archives which I thought I’d launch.  I thought you might like it. —————————————————————————————————————————————————- I got a note today, in this office building [...]

From Oprah to Ellen . . . in the blink of an eye.

Thursday, October 20th, 2011

There apparently has been a seismic shift on the planet . . . well, not exactly my planet, but certainly my wife Janet’s. Apparently, Oprah really is gone and Ellen Degeneres seems to be the beneficiary. I happened to walk into the bedroom when all of the kids were down a few nights ago, and Janet was pretty [...]

Autopsy of an Industry

Sunday, October 2nd, 2011

Well, after my last post, I thought it best to shift back to business and focus on a subject with some operational take-aways for us all. I had read an article about a year ago. It was actually about myself and the seminar business I had built. It talked about the fact that I had [...]

The Four Parts of an Operating Business

Tuesday, September 13th, 2011

Let me give President Obama a reprieve for a few days, especially after the abomination (or is it obamanation) of his Thursday evening performance pretending to the nation that he has a clue as to how to create jobs in a free enterprise system.  So, it occurred to me, for today’s blog, that I switch to a [...]

What’s In It For Them (Wifm)?

Friday, September 3rd, 2010

We had quite a bit of drama in the household a few evenings ago. Isabella, newly installed into the 2nd grade, expected some family and neighborhood lay-downs when she started pitching magazine subscriptions for the annual contest. Apparently, depending on how many subscriptions you sell, and how much money you collect in a two-week period of time, [...]

The Charismatic Leader

Friday, July 30th, 2010

I had an interesting conversation yesterday with two intelligent female professionals in a business consulting firm in town who had come over to chat with me a little bit about a particular company who had retained them to put together a detailed strategic plan which involves a potential offer to investors. In the context of [...]

Individual Commitments

Thursday, June 10th, 2010

I’ve never been able to abide individuals who, when you are talking to them one-on-one, appear so unbelievably committed. Indeed, they are actually passionate about what they are saying and, on a one-on-one basis, they exude the highest level of credibility and reliability. And then, you leave the meeting, encounter, Starbuck’s coffee, or otherwise, with the [...]

Blog Follow-Ups

Wednesday, June 2nd, 2010

You know, for the longest time, I simply published to the blog.  I didn’t treat it as an interactive communciation.  And I didn’t even check what was written. Now that I continue to look at it…and interestingly, for every one comment I get directly on LifeInBusiness, I get anywhere from 25 to 50 private or personal messages. A [...]

Aetna Insurance–A Customer Service Debacle

Saturday, May 29th, 2010

I was just exposed to what I believe to be the stupidest automated voice recognition system (AVRS) that just about any major corporation has ever installed in all of human history. It comes from Aetna Insurance, and it was so absolutely Kafkaesque, I couldn’t let it pass the opportunity for a blog. Before I walk you through the [...]